Return Policy
30-Day Money-Back Guarantee
Safeshopexclusiv offers a 30-day money-back guarantee on all 3D modeling course purchases. If you are not satisfied with your course for any reason, you may request a full refund within 30 days of your purchase date.
Return Terms
To be eligible for a refund, you must request the refund within 30 days of your original purchase date. The refund request must be made before you have completed more than 50% of the course content. Refunds are processed for the full purchase amount, excluding any processing fees that may apply.
Return Costs
Since our courses are digital products delivered electronically, there are no shipping costs associated with returns. However, please note:
- No return shipping fees apply as our courses are digital
- Payment processing fees charged by payment providers (typically 2-3%) are non-refundable
- You will receive a full refund of the course purchase price
How to Request a Refund
Follow these steps to request a refund:
Step 1: Contact us via email at [email protected] or use our contact form at safeshopexclusiv.world/ contact.html
Step 2: Provide your purchase information, including:
- Order number or transaction ID
- Email address used for purchase
- Purchase date
- Course name and plan purchased
Step 3: Explain the reason for your refund request
Step 4: Wait for our response (typically within 24-48 hours)
Step 5: Once approved, your refund will be processed within 5-7 business days
Refund Processing
Once approved, refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider. You will receive an email confirmation once the refund has been processed.
Course Access After Refund
Upon approval of your refund request, your access to the course materials will be revoked. You will no longer be able to access the course content or download materials.
Non-Returnable Items
The following items or circumstances are not eligible for refund:
- Refund requests made after 30 days from the purchase date
- Courses where more than 50% of the content has been completed or accessed
- Courses where materials have been extensively downloaded or shared with others
- Certificate of Completion (if already issued)
- Completed one-on-one mentorship sessions
- Accounts terminated due to violation of Terms of Use
- Gift purchases (refunds must be requested by the original purchaser)
Order Cancellation Policy
You may cancel your order before accessing the course materials:
- If you cancel before accessing any course content, you will receive a full refund
- If you have accessed course materials, the standard 30-day refund policy applies
- For subscription-based plans, you may cancel at any time, but refunds only apply to the current billing period if cancelled within 30 days
To cancel an order, contact us immediately at [email protected] with your order details.
Refund Procedure
Once your refund request is approved:
- Refunds are processed within 5-7 business days
- Refunds are issued to the original payment method used for purchase
- Credit card refunds typically appear within 5-10 business days
- PayPal refunds typically appear within 3-5 business days
- You will receive an email confirmation once the refund has been processed
- Your course access will be revoked immediately upon refund approval
If you do not see the refund after 10 business days, please contact your bank or payment provider, and then contact us if needed.
Plan Upgrades and Downgrades
You may upgrade or downgrade your course plan at any time. When upgrading, you will be charged the difference. When downgrading, the difference will be credited to your account or refunded according to our refund policy.
Contact Us
If you have questions about our Return Policy or need assistance with a refund request, please contact us at [email protected] or visit safeshopexclusiv.world/ contact.html.